Common Features

Reference — Shared controls used across modules

Several modules share the same controls. They are explained here once; the relevant module pages link to this page instead of repeating the detail.

Schedules & Recurrence

When you click the Schedule button on an SLA (or anywhere else in the platform that uses scheduling — Contract Transactions, Customer Billing, etc.), a Schedule popup opens. The configuration options are the same across all modules.

Note: This Schedule popup is a shared component used throughout Contract intELIEgence. The options described here apply wherever you see a Schedule button.

Timing Mode

At the top of the popup, choose one of two timing modes:

ModeDescriptionOptions
EveryRun at a fixed interval.5 minutes, 10 minutes, 15 minutes, 30 minutes, 1 hour, 2 hours, 4 hours.
TimeRun at a specific time of day.Select a time in 15-minute increments (00:00, 00:15, 00:30, ... 23:45).

Frequency Options

Below the timing mode, select how often the schedule runs:

Daily

Runs every day at the configured time. An additional Every Weekday option excludes weekends (Saturday and Sunday).

Weekly

Runs on selected days of the week, with a configurable interval:

Monthly

Runs on a specific day of selected months:

Yearly

Runs once a year on a specific day of a specific month:

Message Panel

The Message Panel displays a human-readable summary of the configured schedule in red text. This updates automatically as you change settings, so you can confirm the schedule is correct before submitting. Examples:

Click Submit to save the schedule, or Cancel to discard.

Where the Schedule is used

ModuleThe schedule controls…
SLAHow often the SLA rule is evaluated.
Cost TrackerHow often usage data is fetched (inherited from the customer’s billing schedule).
Performance TrackerHow often the metric is captured.
Contract → TransactionHow often transactions are pulled from the connector.
Customer → BillingHow often billing/usage data is collected.

The recurrence builder

The same Daily / Every Weekday / Weekly / Monthly / Yearly pattern is reused — to define a repeating date range rather than a run frequency — in Variable Pricing events (Cost Tracker) and Service Periods (Organisation → Catalogs).

More shared controls (list / import tables, RAG & risk indicators, file uploads) will be added here over time.